Cancellations and Returns

How do I cancel an order?

Everybody makes mistakes. If you need to cancel an item or order, please contact us immediately. Once the order has been dispatched we are unable to process any cancellations.

Can I return an item?

If you have something you would like to return please contact us.

If we agree to accept a return we will provide you with further guidance on what do do next. It is your responsibility to ensure the goods arrive back to us in a resaleable condition. Once we have received the returned items we will process the refund.

Please note that due to the high sensitivity of some of our products we are unable to accept returns on any photo-sensitive materials (this includes film and darkroom paper). Unless faulty or damaged, we will under no circumstances accept a return of these products.